Shipping Policy

Personalized Perfection:

All our items are personalized and made-to-order, ensuring top-notch quality. Every product is designed, produced, and printed just for you, one at a time.

Processing and Timing:

Orders are handled on business days (Monday to Friday, Eastern Standard Time), excluding holidays. We take 2 - 4 business days for processing, including custom design, quality control, packing, and handling.

In 2023, over 95% of our orders are being shipped within 4 business days, and more than 75% of our orders are shipped within 3 business days or fewer.

Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time.

 United States Standard Shipping Time

Product

Shipping Time
DIGISOFT® printing products

(Polo, T-shirt, Hoodie, Golf Shirt, Windshirt, Team Jacket)

 3 - 5 business days

Embroidered products

 3 -  5 business days
Other products
(3D Shirt, Round Wood Sign, Wall Clock, Seat Covers, Garden Flag, House Flag, Stickers, Bomber Jacket, Necktie).

 8 - 12 business days

Additional Information:

  1. Most orders usually align with our estimated time frame, yet occasional exceptions may cause slight delays. Certain items/orders might require extended processing and delivery time. Factors such as holidays, floods, or typhoons could contribute to these exceptions

  2. For orders to Alaska, Ohio, Hawaii, Puerto Rico, or other global destinations, anticipate a 2-4 week delivery window. Customs may add extra days. We apologize for potential delays due to customs, and thank you for your patience as we aim to provide top-notch service.

  3. Orders cannot be delivered to PO Boxes to reduce the risk of damage, loss, and claims. Please provide a physical address for these items.

  4. We understand online shopping worries. We keep close tabs on every order, sending you frequent updates via email. You can always track your order here for added peace of mind.

You're protected by our Buyer Protection Program: If you don't receive your product after 35 business days since the day you purchased (which rarely happens), we will refund you 100% of your money, no question asked!

* Before resorting to disputes or chargebacks, we're here to help! Connect with our friendly support team for swift issue resolution, saving your precious time.


We thank you for choosing Veteran Nations to honor your dedicated service!

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